Welcome to the The Medical Office (TMO) website.
By using this website or any of our services, you agree to be bound by the terms and conditions below. Please read them carefully before using the website.

1. General Use of the Site

  • You may use the Site only for lawful and personal purposes in accordance with local and international laws.

  • You may not use the Site for any illegal activity or activity that harms the Company, its customers, or partners.

  • The Company reserves the right to suspend or restrict access to any user who violates these Terms.

2. Products and Services

  • TMO makes every effort to provide accurate and up-to-date information about its products and services.

  • Product images displayed on the website may differ from the actual product due to display settings or manufacturer updates.

  • All products are subject to availability, and prices or specifications may be changed without prior notice.

3. Orders and Payment

  • When placing a purchase order through the website, the customer must enter correct and complete information.

  • The customer is obligated to pay the order value through the payment methods approved on the website.

  • The company has the right to reject or cancel any order if the information is incorrect or violates the laws.

4. Shipping and Delivery

  • Orders are shipped in accordance with our shipping and delivery policy.

  • The company is not responsible for any delays beyond its control, such as public holidays, weather conditions, or logistical failures.

5. Return and Exchange Policy

  • All returns or exchanges are subject to the terms of the company’s Return Policy.

  • The customer must contact customer service within the specified period to request a return or exchange.

6. Intellectual Property

  • All content on the site, including text, images, designs, logos, and trademarks, is the property of TMO and is protected by intellectual property laws.

  • Copying or reusing any of this content without prior written permission from the company is prohibited.

7. Limitation of Liability

  • TMO assumes no liability for direct or indirect damages arising from the use of the Site or Products, except to the extent provided by law.

  • The customer is responsible for using the Products correctly in accordance with the accompanying directions and instructions.

8. Amendments to the Terms

  • The Company reserves the right to amend these Terms and Conditions at any time without prior notice.

  • Your continued use of the Site following the posting of amendments constitutes your implied acceptance of such amendments.

9. Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of the Arab Republic of Egypt.

  • In the event of any dispute, it shall be subject to the jurisdiction of the competent Egyptian courts.